Cause Categories
A categorical framework forces teams to consider human, procedural, and environmental factors. Cause categories should be adapted to the context of the problem being analyzed. Teams that focus only on technical causes may miss drivers root…
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A categorical framework forces teams to consider human, procedural, and environmental factors. Cause categories should be adapted to the context of the problem being analyzed. Teams that focus only on technical causes may miss drivers rooted in process gaps or team behavior.